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Burnett Staffing Specialists, under the direction of Heather Lee, is currently supplying us with temporary and temp-to-hire candidates. The candidates proposed over the past three years have been considerably qualified and matched to our work environment. Heather's attitude combined with her attention to detail is unparalleled in my 20 years of management experience. The most recent candidates supplied have proven to be top-notch employees. Our firm has rarely utilized the services of a staffing agency in the past due to disconcerting experiences. Heather has facilitated a paradigm shift within our firm as a result of her proficient dedication to introducing quality candidates.
We had the challenge of coming to a new city, San Antonio, and ramping up a call center location. I met with several staffing agencies prior to selecting Burnett and have been very pleased with our decision to partner with them. They have been a true partner from the beginning, assisting not only with the staffing, but pitching in to do "whatever it takes" to make our project a success. This has involved everything from providing us with San Antonio market data to assisting with relocation information, to helping get appliances delivered to our temporary training facility.
The staffing of the center was accomplished with an aggressive timeline. Burnett never failed to meet the goals of our timeline, staffing approximately 200 agents (including screening/testing of 89 bilingual candidates) in a timeframe of about 2 ½ months. They also assisted in the placement of several trainers and support staff.
Burnett has provided knowledgeable, effective staffing experts who have demonstrated flexibility in rapidly adjusting to changing staffing needs. I enjoy and feel confident partnering with Burnett, and I am happy to recommend them without hesitation.
We want to thank you for being there for us during our busy time period. You helped us ensure another successful season. Although we have been a customer for several years, you still treat our company as a valued client as you did on day one. Your staff stands out with the exceptional customer service we receive. We expect the best and you definitely do whatever it takes to meet our staffing needs. You are able to meet our needs by being available to us at all times. Due to the nature of our seasonal business, we rely heavily on staffing companies to be able to assist us in making our events successful. We know that a hard issue is finding quality, reliable workers with good work ethics. Your company proves that you can do this for your clients. We especially want to thank Maria Hernandez and Heather Lee for always being on top of things and working hard to help us keep our customers satisfied as well. We look forward to continuing and growing our business relationship with Burnett Staffing.
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Our clients depend upon the leadership and expertise of our Operations Manager, Heather Lee, who has been with Burnett for six years.
Burnett Staffing and EDC Moving Systems have been doing business for a very long time - almost 9 years to be exact. Sometimes you feel a need to let the owner know how their staff is doing. Well, they are doing great.
I actually never even think about contacting another staffing agency when I need someone for the office. I just pick up the phone and call Heather lee. I don't even have to tell her who I am. She understands me, my needs and our business. She instinctively knows what type of personality and skill level to send here.
I have gotten some of my best people from Heather. Three that I have in mind have all been promoted to either supervisory positions or management. One of them is going to be our employee of the year.
I have recommended your company to many. Thank you for the exemplary service, I always know I can expect. Your staff is one you should be proud of.
What a great staff you have in San Antonio. They have worked very hard to take good care of my staffing needs in an efficient, helpful, friendly and professional manner. They have been honest when they do not have a person and promptly handle the very few problems we have had. They exemplify excellent service.
I wanted to thank you and your staff for your outstanding and professional service.
Burnett's staff has always taken a personal interest in the level of service being provided to us, and demonstrated their commitment to understanding our unique needs.
The people sent to us by Burnett are highly qualified individuals who are well screened and qualified for the position. When there has been an issue, Burnett has immediately dealt with it to our satisfaction and provided us immediate and excellent customer services.
I would not hesitate to recommend Burnett to any company requiring a well-managed, proactive management team to implement a turnkey solution to their staffing needs.
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You are assured of award-winning service by our experienced, long-tenured, staff. Our Operations Manager has been with Burnett for over 6 years. Our San Antonio staff is well-equipped to provide you with qualified employees in the areas of: Accounting, Administrative Support, Clerical, Convention Support, Human Resources, Information Technology, Legal Support, Light Industrial, Sales / Marketing, TeleSkills / Call Centers and Training. |